About

Order Experts is a web-based order processing service founded in late 2000. The business model was developed primarily to leverage existing components, backend systems, and support resources of Sprint to provide a turnkey fulfillment solution for Sprint partners and dealers. Order Experts is the perfect outsourcing solution for Telecommunication professionals, independent contractors & small businesses who sell Sprint voice and data products. We now service dozens of wireless dealers and solution partners nationwide. The most important advantages to the clients of Order Experts are that we allow their sales people the freedom to sell.

Other Key Advantages Include:

• Allowing mobile sales people the ability to continue selling while their orders are processed in a timely manner making your company more competitive.
• Utilizing some of the most experienced wireless order entry users nationwide.
• Reducing internal support burdens and provides additional Customer Care Support.
• Reducing overhead and expenses related to order fulfillment.
• Eliminating down time from processing orders, deciphering P2K coding, or waiting for system resources.
• Minimizing order tracking mistakes, reconciliations, and provides a single point of contact.
• Leveraging experienced and responsible personnel.

In addition to these advantages, Order Experts has incorporated a processing and tracking structure to ensure accuracy. We also have processes in place to track and help control both churn and fraud. Order Experts also has its own brand of partner support, which acts as a buffer to carrier customer care. Various levels of support are available on a case by case basis depending on your needs. Our outsourcing fees are based on a tiered structure of average monthly orders and number of subscriptions per order. Volume discounts apply and special pricing is available on a case by case basis.

Please contact us for more details.