Pricing

Standard Pricing is available to all partners for order entry only. This includes normal day-to-day order processing activity. Pricing is centered around a base price for a minimum commitment. For lines above the commitment, there is a charge for the primary MIN and a lower charge for any secondary MINs.

Minimum Orders include a base price for a minimum of 50 orders per month for all contracts.

Add-A-Phone Orders (AAP) activated at the same time with the primary MIN will be charged the secondary MIN charge. If the AAP is not activated with the primary MIN the charge will be the Primary MIN charge.

Optional Support Pricing is in addition to standard pricing, a monthly customer care fee is an optional charge for additional support provided at times necessary to manage fulfillment. This added support is above and beyond the normal day-to-day order processing activity. Additional support may include but is not limited to contacting customers on the partner or dealers behalf, assistance with porting numbers, supplying detailed tracking information or formatting spreadsheets, troubleshooting, technical support, auditing contracts, reviewing billing statements, additional care work associated with contacting alternate divisions within Sprint to resolve specific issues or obtain information. Fees are based according to specific Sprint sales channel, SLDN or BSP. Optional support pricing can be selected on a month-to-month basis depending on partner needs.

Bulk Order Pricing at a flat rate is available to all partners with standard pricing and have single orders above 100 lines.

Flat Rate Pricing is available to all volume partners in lieu of the standard pricing. The pricing structure is available to any volume partner that requires full support and their number of activations will be over 500 per month

Special Pricing may be allowed by the Managing Partners of Order Experts with large corporate opportunities on a case by case basis. The Special Pricing offer may be in lieu of, and not in addition to, the standard pricing. Special Pricing is only considered only when partners have worked with Order Experts for more than 90 days with a reasonable amount of monthly orders.

Refund Policy - If you are not satisfied with your purchase or service, please contact us at 866-640-2739. Accessory purchases require an RMA request within seven calendar days of the receipt of the product. Custom application development or personalized services may not be returned, refunded, or exchanged under any circumstances without express written permission from an Order Experts Managing Partner. Any credits or refunds will be reflected on the next month's invoice.