Services
Order Fulfillment - Partners in need of a cost effective,
turnkey solution for order fulfillment can count on us! Order Experts
offers a variety of fulfillment services covering everything from
start to finish. Order Fulfillment is available to all partners and
includes normal day-to-day order processing activity in Web BOF, FDT,
or Oasis.
Employee or Corporate Web Portals - Order Experts will set up
an online shopping cart for your customer opportunity. Shopping carts
can be arranged as employee liable based or corporate purchasing based,
or both if required. All transactions and fulfillments are managed by
Order Experts. We will provide the necessary reporting for you to track
your sales.
Sample site: www.orderexperts.com/webportals
Portal Requests click here.
Corporate Identity Programs (CIP) - Order Experts' CIP
is a comprehensive array of quality services designed to provide the
Sprint partner with the highest quality image and maximum effectiveness
at the most reliable cost. The CIP program is more than an office,
web portal, or an 800# answering service, it is an office support system
dedicated to building your employee liable business. Turnkey corporate
or individual liable services include call screening, pre and post
sales support, order fulfillment, and reporting.
Enterprise Implementation Support - Order Experts has performed
many large scale implementations and has the available resources, facilities,
and manpower to assist you with your opportunities. If necessary, Order Experts can
be hands-on and communicate directly with your customer
or consulting team in programming handsets, voicemails, displays, phonebooks,
as well as bundling accessories, and managing distribution. Order Experts
can also work with solution providers in activating embedded modules
or telemetry devices.
Process Training - Partners who need additional resources
for understanding the fulfillment process can contract Order Experts
to get a business up and running quickly. Order Experts is at the
heart of the order fulfillment process. We monitor equipment pricing,
plans, availability, and internal order codes. We can keep you abreast
of any system issues or newly developed processes. We can even assist
with pre and post sales questions.
Accessories - Order Experts has an extensive list of accessory
vendors that we can count on to supply you with the necessary products.
If you are new to the industry and need assistance in this area, let
us manage that process so that you can focus on your customer.
Partner Support - Partners needing additional support can
count on Order Experts to provide information, resources, and assistance
with small to large opportunities. Customer Care can be simple or extremely
complex. Please let us know where you need assistance and we'll let
you know how we can support you. Fees are based on an hourly basis
up to complete account management program.
Account Management Program (AMP) - The Order Experts Account
Management Program is designed to help your business become a Total
Solutions Provider. This program will complement and even improve upon
the practices that are already in place within your business at no
additional cost to you. In fact, your company can gain additional monthly
revenue through our Account Management Program by simply introducing
your customers to our program, and in return you will receive a portion
of the monthly account management fees. Most importantly, you will
not lose control or ownership of your customer. You will not lose any
new activations, upgrades or opportunities to sell additional products
to your customer. By outsourcing the account management to us, your
company will gain a much stronger relationship with your customer, and
in most cases this allows the customer to increase their total wireless portfolio
due to the increased cost savings. With our Account Management Program
you control your business, your commissions, and your customer with
full access to monitor and track our progress.
Newsletters - As a benefit for our clients, Order
Experts provides an online newsletter containing hot topics and information
such as upcoming events, plan changes, new products, Sprint announcements,
and general information relating to our businesses.
Partner Websites - Through our partner company QCI,
Order Experts can assist you in developing your web presence. Not having
an identity online can cost you business. Let us help you develop a corporate
identity and take it to the web.
Web Application Development - Through our partner company QCI,
Order Experts can develop custom web applications to help you manage your
business. We can handle complex reporting, branding,database management,
or more robust and basic pages to help you with your corporate identity on
the web.