Services

Order Fulfillment - Partners in need of a cost effective, turnkey solution for order fulfillment can count on us! Order Experts offers a variety of fulfillment services covering everything from start to finish. Order Fulfillment is available to all partners and includes normal day-to-day order processing activity in Web BOF, FDT, or Oasis.

Employee or Corporate Web Portals - Order Experts will set up an online shopping cart for your customer opportunity. Shopping carts can be arranged as employee liable based or corporate purchasing based, or both if required. All transactions and fulfillments are managed by Order Experts. We will provide the necessary reporting for you to track your sales.

Sample site: www.orderexperts.com/samplesite
Portal Requests click here.

Mobile Partner Manager (MPM) - Mobile Partner Manager is designed to handle a variety of needs but focuses on tracking wireless centric customer information in a way that no other application does. By combining account management, web portals, billing analysis, fulfillment, sales and support call center functions, and even activation reconciliation, Mobile Partner Manager delivers a one-stop solution for sales channels. With Mobile Partner Manager, partners and dealers now have a single application for all of their customer activity, complete with a zero-risk month-to-month subscription and the value option of having Order Experts for support, there has never been a better time to start using Order Experts.

Click below for a Fact Sheet On Mobile Partner Manager:

Mobile Marketing - Mobile Marketing has become a powerful and high impact way to interact and do business with your customer base. More than 240 million Americans carry mobile phones. That's over half of the country's population. In late 2007, nearly 40 million US consumers received SMS advertisements, and over 12 percent responded to them. More than 2400 times more powerful than your print and media ads! When given a choice 39% of US consumers — 76 million people — prefer text messages to radio or TV advertising; Communicating by text is now acknowledged as the most effective and immediate way of keeping in touch with customers, personnel, business associates and shareholders. Text based marketing is the fastest growing marketing segment for advertising and content distributors in the world, and offers unique advantages to engage in one-to-one communication directly with your audience and producing unparalleled exposure to your products or services and should be a key component to your advertising campaign.

Click below for a Fact Sheet On Mobile Marketing:

Corporate Identity Programs (CIP) - Order Experts' CIP is a comprehensive array of quality services designed to provide the Sprint partner with the highest quality image and maximum effectiveness at the most reliable cost. The CIP program is more than an office, web portal, or an 800# answering service, it is an office support system dedicated to building your employee liable business. Turnkey corporate or individual liable services include call screening, pre and post sales support, order fulfillment, and reporting.

Enterprise Implementation Support - Order Experts has performed many large scale implementations and has the available resources, facilities, and manpower to assist you with your opportunities. If necessary, Order Experts can be hands-on and communicate directly with your customer or consulting team in programming handsets, voicemails, displays, phonebooks, as well as bundling accessories, and managing distribution. Order Experts can also work with solution providers in activating embedded modules or telemetry devices.

Process Training - Partners who need additional resources for understanding the fulfillment process can contract Order Experts to get a business up and running quickly. Order Experts is at the heart of the order fulfillment process. We monitor equipment pricing, plans, availability, and internal order codes. We can keep you abreast of any system issues or newly developed processes. We can even assist with pre and post sales questions.

Accessories - Order Experts has an extensive list of accessory vendors that we can count on to supply you with the necessary products. If you are new to the industry and need assistance in this area, let us manage that process so that you can focus on your customer.

Partner Support - Partners needing additional support can count on Order Experts to provide information, resources, and assistance with small to large opportunities. Customer Care can be simple or extremely complex. Please let us know where you need assistance and we'll let you know how we can support you. Fees are based on an hourly basis up to complete account management program.

Account Management Program (AMP) - The Order Experts Account Management Program is designed to help your business become a Total Solutions Provider. This program will complement and even improve upon the practices that are already in place within your business at no additional cost to you. In fact, your company can gain additional monthly revenue through our Account Management Program by simply introducing your customers to our program, and in return you will receive a portion of the monthly account management fees. Most importantly, you will not lose control or ownership of your customer. You will not lose any new activations, upgrades or opportunities to sell additional products to your customer. By outsourcing the account management to us, your company will gain a much stronger relationship with your customer, and in most cases this allows the customer to increase their total wireless portfolio due to the increased cost savings. With our Account Management Program you control your business, your commissions, and your customer with full access to monitor and track our progress.

Newsletters - As a benefit for our clients, Order Experts provides an online newsletter containing hot topics and information such as upcoming events, plan changes, new products, Sprint announcements, and general information relating to our businesses.

Partner Websites - Order Experts can assist you in developing your web presence. Not having an identity online can cost you business. Let us help you develop a corporate identity and take it to the web.

Web Application Development - Order Experts can develop custom web applications to help you manage your business. We can handle complex reporting, branding,database management, or more robust and basic pages to help you with your corporate identity on the web.